What documents are needed for a import and export claim?

Claim form and the certificate of insurance; Commercial invoice and packing list; Bill of lading or air waybill; Bill of entry or shipping bill; Delivery order, and the survey or landing remarks; Written notice to the carrier or port authority, and their reply.

Why do import and export claims get reduced or refused?

Notice to the carrier or port not given inside the time the contract of carriage sets

Import and Export Cargo

Goods moving into or out of India by sea or air, from the supplier's warehouse to yours or the buyer's.

Also calledMarine Cargo (Overseas) · Institute Cargo Clauses A, B and C · Open Cover

File/Claims library/Marine and transit/Goods in transit

First thing, todayNote the damage on the delivery order or the airline's receipt, and give notice to the carrier immediately.

Three deadlines

Tell the insurer now, not after the assessment.
Notice to the transporter in writing, within the time your policy sets.
Every document within the time the insurer asks for it.

A shipping container with a stove-in corner and a broken seal. An illustration.

When you would claim

Damage or shortage found on landing or at destination
Container seal broken, or the container itself damaged
Loss overboard, general average or salvage contribution
Delay-related damage where the cover extends to it

What insurers most often rely on

Notice to the carrier or port not given inside the time the contract of carriage sets
Damage said to be pre-shipment rather than in transit
Cover on terms narrower than the loss, because ICC (C) does not respond to what ICC (A) does
Insufficient packing for a sea voyage
Documents inconsistent with each other on quantity or description

On a transit claim most of them come down to a notice that was given in time or was not, which is a matter of record either way.

The documents

half of it belongs to the carrier

13 items, and the carrier's papers matter here as much as the insurer's. Most of this list exists to prove the goods left whole and did not arrive that way.

Claim form and the certificate of insurance
Commercial invoice and packing list
Bill of lading or air waybill
Bill of entry or shipping bill
Delivery order, and the survey or landing remarks
Written notice to the carrier or port authority, and their reply
Container interchange receipt and seal record
Independent survey report
Photographs at the port and at destination
Cancelled cheque and bank details in the insured's name, for the NEFT payment
Details of any other insurance covering the same risk
A claim bill: the amount claimed, itemised, with the working behind it
Damage or short-landing certificate from the carrier or the port

Dates and the carrierOne page, two columns: what you sent the insurer and when, and what you sent the carrier and when. The second column is the one that keeps the recovery alive, and it is the one nobody keeps.

Marine Cargo Claim: First 72 Hours

A clean signature on a damaged consignment is given away in a hurry by someone who did not know what it cost. Here is the order to do things in.

Most often lost by: Signing a clean receipt.

Check the sum insured

This cover carries an average clause. Declare less than the value at risk and every claim pays that proportion short, a partial loss exactly as much as a total one. Three numbers will tell you where you stand.

Filed under: Marine and transit · Goods in transit

Claims that sit next to this one

the same consignment, or the next leg

Import and Export Cargo

When you would claim

What insurers most often rely on

The documents

Next

Marine Cargo Claim: First 72 Hours

Check the sum insured

Claims that sit next to this one

Inland Transit

Project and Over-dimensional Cargo

Carriers' Legal Liability