One number, one desk.
If a loss has just happened, the phone is faster than the form. If it is out of hours, send it on WhatsApp and it will be read first thing.
Phone and WhatsApp
Same number on WhatsApp. Photographs of the loss and the policy are welcome there. It is often the quickest way to get us what we need.
Attach the policy and anything the insurer has sent you. Put the date of loss in the subject line and it will be triaged faster.
Where we are
We work on claims across India, with assessors, engineers and valuers we instruct wherever the loss is. A claim does not need us in the room, it needs us on the file, and we travel to a loss site when the size of it warrants it.
What happens after you write
Someone from the desk calls you the same working day. The first call is about whether anything is already out of time and what has to be done today. Whether you engage us is a later conversation.
Or skip the form and tell us on the phone.
Whoever placed your policy, and whatever stage the claim has reached.