What we collect
What you type into the report form: the business, a contact name and number, an email address if you give one, the type and date of the loss, the insurer and policy number if known, and your description of what happened. Later, the documents you send us about the claim.
Why we collect it
To look at your claim and to contact you about it. Nothing else. We do not sell it, we do not use it to market other products to you, and we do not pass it to insurers or anyone else without your instruction, except where we are legally required to.
Who sees it
The people at the desk working on your file. Where you ask us to act on the claim, the insurer, their surveyor and, where relevant, the carrier, because a claim cannot be pursued without telling them about it.
How long we keep it
For as long as the claim is live, and afterwards for the period we are required to retain records of the work. If you get in touch and do not proceed, tell us and we will delete it.
Your say in it
You can ask us what we hold, ask us to correct it, or ask us to delete it, and you can withdraw your agreement at any time. Write to info@rakshitinsurance.com and we will act on it. Withdrawing consent while a claim is live may mean we cannot carry on running it.
Cookies and tracking
This site sets no cookies, runs no analytics scripts and loads nothing from a third party. The fonts, images and stylesheet all come from this domain. There is nothing here that follows you anywhere.